Front Office Manager- Reception and Reservations
Monday – Friday.
Private live in cottage available
Cornwall
Beautiful Hotel with a Difference
Competitive Salary Plus Management Bonus
This isn't just any hotel. This is a 5-star gem nestled in the beautiful Cornish landscape. A place where luxury meets homeliness, and every guest feels like they’ve found their sanctuary away from home.
My client is on the hunt for a Front Office Manager with a knack for perfection, someone who doesn’t just meet expectations but smashes right through them.
What You'll Be Doing:
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Leading a Small but Mighty Team: Your team is ready to follow your lead to greatness.
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Creating Unforgettable Experiences: Every guest should feel like royalty from the moment they walk in until the moment they leave.
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Fostering a Positive Environment: Be the mentor who inspires and uplifts, ensuring the highest standards of excellence are met.
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Sharing Expertise: Pass on your wealth of knowledge through high-quality training.
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Upholding Standards: Ensure compliance with all front office policies, standards, and procedures.
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Balancing Act: Review staffing levels to meet guest service, operational needs, and financial objectives.
What You Bring to the Table:
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Extensive Experience: You’ve cut your teeth in luxury 5-star hotels.
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Leadership Skills: You’re a natural leader who can turn a small team into a powerhouse.
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Guest Service Excellence: You have an uncanny ability to make every guest feel special.
What's in It for You:
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Competitive Salary: Plus, a management bonus to reward your hard work.
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Generous Leave: 23 days annual leave increasing with service, plus 8 public holidays.
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Perks: Great discounted room rates for family and friends.
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Professional Attire: Uniform provided.
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Growth Opportunities: Continuous learning and development.
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Wellbeing Benefits: Discounts in the spa
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Assurance: Enhanced contribution match on your pension.
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Additional Benefits: Staff Meals
If you’re a seasoned pro ready to elevate the hotel’s services and exceed guest expectations at every level, we want to hear from you