Quick Staff UK is pleased to recruit for an established manufacturing organisation in the Blackwood area. On their behalf, we're looking for a Customer Service Administrator to join their operations team in a permanent role. The successful candidate will be a proactive and customer-focused individual with a passion for ensuring smooth and efficient operations.
Key Responsibilities:
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Efficiently process inter-company orders received from our sister companies.
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Serve as a key liaison between production, materials, stores departments, and product managers to ensure seamless operations and meet customer requirements.
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Act as the primary point of contact for all queries related to sales order confirmations and stock availability.
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Oversee the entire process from order confirmation through to production and shipping.
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Maintain clear and professional communication with all relevant departments to ensure accurate and timely order fulfilment.
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Attend meetings related to production or supplier issues and keep the hubs informed of any arising problems.
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Ensure all orders and related documentation are accurately recorded and maintained.
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Address and resolve any issues or discrepancies related to orders promptly and efficiently.
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Act as the point of contact for customer service issues within the team.
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Assist with planning and procurement activities as needed to ensure smooth operations.
Key Requirements:
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Proven experience in customer service, procurement, order processing, or a related field.
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Excellent communication and interpersonal skills; strong organisational and multitasking abilities.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook).
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High level of accuracy and attention to detail in all tasks.
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Ability to work collaboratively in a team environment and across multiple departments.
Quick Staff UK values excellence, innovation, and continuous improvement in industry. It is our mission to connect the right talent with the right opportunities. Quick Staff UK is committed to selecting and recruiting the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we hope to work with you in the future