Role:- Technical Services Manager (Passive Fire Protection)
Location:-Remote
Salary:- Up to £60,000, Private Health Care, Discretionary bonus (up to £4500 annually), Career development opportunities, 24/7 GP access, 24/7 employee helpline, onsite EV charging, Health & wellbeing program, life assurance, discounts & benefits
Russell Taylor Group have a fantastic opportunity for a Technical Services Manager to oversee and manage the technical service team specialising in passive fire protection.
Our client has recently won the Sunday Times Best place to work 2024 award, advocating the excellent culture and career progression opportunities that they have to offer!
For this role you must have high levels of experience in relevant passive fire standards t, systems and products to a professional and highly complex technical level. This role will involve some hands-on work but will also ensure that service is delivered to an exceptional level both internally and externally.
Responsibilities
• Lead, mentor, and manage a team of technical engineers and senior engineers.
• Oversee the workflow through the team.
• Provide guidance and support to team members
• Develop and implement lean management processes
• Collaborate with other departments on technical and commercial matters.
Maintain a high level of knowledge in passive fire protection standards, systems and products.
• Assist in complex problem-solving and provide technical solutions
• Stay updated with industry and regulatory changes and advancements.
• Address customer enquiries and complaints
• Assist in developing the quality of service
• Be involved with internal and external meetings.
• Step in to assist with hands on work with complex project and high priority tasks.
The Person
• Educated to degree level or equivalent in technical related subject.
• Extensive previous experience in passive fire protection
• Knowledge of industry standards and legislation.
• Superb problem solving and communication skills.
• Ability to convey technical information to diverse audiences.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us