Title: ServiceNow Architect
Location: London - Hybrid
Salary: £80,000 - £100,000
About the client
My client, a business transformation consultancy, excels in delivering major programs in complex, regulated environments. Their senior team, with backgrounds in financial services and life sciences, leverages real-world experience to address C-suite challenges. They prioritise people, processes, and technology, ensuring accelerated, future-proof implementations and guiding organisations to success by avoiding common project pitfalls.
About the role
This is an excellent opportunity for a ServiceNow Architect to collaborate with a diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress. The ServiceNow Architect role will be multifaceted by nature and will have you liaising with internal and external stakeholders alike so communication and collaboration are paramount to your success in this role. The successful ServiceNow Architect will work in the digital team to tackle complex business challenges with transformative digital solutions and thrive in a trust-based, inclusive environment that values excellence and curiosity.
Key Responsibilities
- Work very closely with Internal and external technical teams to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
- Create technical architecture, design and user guide documentation
- Gather requirements, design, develop, and maintain application integration with any third-party applications
- Provides external client-facing consulting services within a technology-focused practice
- Design, develop, and maintain custom code for all ServiceNow modules
- Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
- Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
- Strong process management & project management skills.
Skills & Experience
- ServiceNow System Administrator Certification
- ServiceNow Implementation Specialist Certification
- ServiceNow Solution architect.
- Experience working with ServiceNow domains
- Experience working in CSDM/ITSM/ITOM