Freightserve recruitment are looking to recruit an Import Oceanfreight person for a well-established Freight Forwarder based in the Southampton area.
Job Description:-
- Day to Day responsibility for customer service delivery to Ocean import customers
- Start to finish role including communication, file creation, tie up of paperwork, customs entries, invoicing, KPI management and reports
- Follow up and resolve all any operational issues / customer service concerns raised by the customer
- Manage and maintain customer KPI expectations
- Promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations
- Contribute to ongoing operational development and cost saving measures
- Keep up to date with Market trends, Mapcargo products, services customs update and news.
- Establish, Manage and Maintain Internal and External Relationships.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry