Damp & Mould Specialist
Annual Salary: £45,000 + £3,715 car allowance
Location: East Patch (Milton Keynes, Bedfordshire, Luton)
Job Type: Permanent, RemoteWe are seeking a Damp & Mould Specialist to join our clients Home Operations team on a permanent basis. This role is ideal for a candidate who is passionate about providing excellent customer service and innovative solutions to issues related to damp, mould, and disrepair. The successful candidate will manage cases within the East Patch, covering Milton Keynes, Bedfordshire, and Luton, and will be a strong advocate for digital service offerings.
Day to Day of the role:
Proactively manage cases relating to damp, mould, and disrepair.
Embrace and advocate for digital solutions to enhance service delivery and customer satisfaction.
Conduct thorough inspections and investigations to resolve construction/building related defects.
Deliver high levels of customer service to residents and colleagues, ensuring a positive experience.
Required Skills & Qualifications:
Excellent customer service skills with a focus on innovative problem-solving.
Proven experience in delivering maintenance services.
Understanding of CDM Compliance and decent homes standards.
Knowledge of building components, diagnosis of building defects, building/contract law, building regulations, and housing law.
Minimum HNC level education or equivalent professional experience in construction, housing, management, or property.
Experience in managing disrepair, damp, and mould cases.
Must have a driving license and access to a vehicle.
Benefits:
Competitive salary with car allowance.
Flexible working with no office base required.
Generous holiday and pension package.To apply for this Damp & Mould Specialist position, please submit your updated CV and cover letter detailing your relevant experience and why you are interested in this role