One of our clients, the National Probation Service based in Cheltenham are looking for a temporary staff member to join their team as a Receptionist. This is initially temporary role for until March 2025, with potential to extend beyond that.
This position is full-time Monday - Friday, 37 hours per week. With a normal shift pattern of 9am - 5pm. However, the successful candidate will be expected to work until 9.30pm every Wednesday and until 7.30pm every Thursday. Please note you will start later on these days.
The pay rate for this role is £11.44 per hour, paid on a weekly timesheet basis.
As a NPS Receptionist you will be a strong-willed individual in what on occasions can be a challenging environment, responsible for supporting the business in ways such as answering calls, meet & greet for onsite visitors, data entry and diary management. Your day-to-day duties will include the following:
-arranging and maintaining accurate offender and victim information on relevant databases
- Onsite visitor direction and support
- Data Entry
- Diary Management
- Liaising with internal and external stakeholders in varied methods (Courts, Solicitors, Police)
- Liaising with service users F2F to arrange appointments
- Telephone enquiries
- Use of inhouse databases
- Provide additional admin support as and when required
The ideal candidate for this role will have 12 plus months of recent Reception / administration experience. Training where necessary will be provided. Being able to demonstrate relevant transferable skills will be beneficial with a respect for process driven tasks