Would you like to work for a leading managed service provider within the IT industry? Are you looking for temporary work to see you through the summer period? Do you have 1st Line/helpdesk support experience?
If the answer is yes to all of the above, then Hooray may have the role for you!
Hooray are proud to be working with a longstanding client to assist in the recruitment for a 1st Line Support Engineer to join their team on a short term temp basis!
Benefits:
Supportive & longstanding staff team
Modern offices
Central location, with great transport links
Flexible working policy
As a 1st Line Support Engineer, you will:
Provide technical support to external customers, assisting them with hardware and software problems
Maintain a high degree of customer service for all support queries and adhere to all service management principles
Log calls on the call logging system and maintain full documentation
Allocate more complex service issues to the Head of Operations
Have a shared responsibility with helpdesk colleagues for back-up checks and fixes
To be successful as a 1st Line Support Engineer, you will:
Have relevant 1st line/ Helpdesk experience
Be experienced in using & troubleshooting Microsoft Office
Be confident in using and troubleshooting Outlook within a network environment
Have a strong knowledge of Microsoft based operating systems
Have excellent communication skills both via telephone and face to face
Access to a vehicle would be advantageous however, not essential
In return, we are offering an hourly rate of £13.00 + holiday pay. Please note, this is a temporary assignment, expected to last around 4 weeks.
If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you! As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality.
Hooray is acting as an agency on behalf of the client for this position.
Our purpose as a business is to pioneer ethical recruitment for a better working world.
Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
DO YOU KNOW ANYONE WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY