Field Service Engineer
Commutable from: Coventry, Leicester, Loughborough, Daventry, Northampton, Lutterworth, Melton Mowbray, Kettering, Corby, Tamworth, Derby, Rugby
Remuneration: £37,000 – £42,000 (OTE 50K) + company car + bonus
Must be flexible with overnight stays and international travel when required.
As a specialist engineering company, we are seeking a skilled Field Service Engineer to join our team. We provide advanced machine systems solutions for our customers across various industry sectors. The Field Service Engineer will be responsible for daily service, maintenance, training, and repair of our customers’ equipment both domestically and internationally. This role involves establishing and maintaining professional relationships with customers and peers, performing in-house machine builds, and handling administrative duties as required.
Key Responsibilities:
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Troubleshooting, installation, maintenance, calibration, and repair machinery and equipment.
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Performing Preventative Maintenance tasks and providing training courses both onsite and in-house.
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Conducting axis alignments to ensure correct machine operation and functionality.
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Maintaining communication with customers to ensure problem resolution and proper follow-up.
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Keeping tools and test equipment properly calibrated and maintained.
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Complying with Health and Safety and other regulatory requirements at various customer sites.
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Identifying and participating in sales opportunities such as new contracts, renewals, and spare parts sales.
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The role requires a blend of mechanical (60%) and electrical (40%) skills, including some pneumatics. The ability to read circuit diagrams is advantageous.
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Opportunities for career advancement within the company.
Qualifications & Requirements:
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Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
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Experience with CNC machinery, multi axis machinery, EDM, Laser cutting, and STEM equipment is a bonus although not essential.
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Experience with Haas CNC or Beckhoff TwinCAT would also advantageous although this is not essential
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Experience troubleshooting and responding to customer concerns.
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Proficiency with MS Word, Excel, and Outlook.
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Excellent analytical, interpersonal, and communication skills with the ability to convey technical issues clearly.
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Ability to align multi-axis machines to high tolerances.
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Resourceful and able to work independently.
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Strong time management skills and the ability to adapt to changing circumstances.
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Decision-making, problem-solving, and creative thinking skills.
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Attention to detail.
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Ability to manage multiple tasks with shifting priorities and work productively under pressure.
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Must have valid driver’s licence.
To apply for this Field Service Engineer vacancy please click on the apply button. Your CV will be forwarded to Cognize Technical Recruitment, a specialist Automation & Technical Engineering Recruitment agency.
Vacancy Ref: V36523