Account Manager
Salary £32,000 - £38,000 + car allowance (£4,000)
OTE £50,000+ (uncapped)
Oxfordshire Based
Benefits:
We value our employees and are committed to providing them with a workplace
which is safe, secure and fun!
Likewise, we create an environment where every employee is treated fairly, with
respect and importantly equal opportunities for all.
Read more about our employee commitment on our careers page
((url removed)), and find some of our benefits here:
24 days annual leave
Additional day off for your Birthday
Private Health Insurance with discounted perks (Bupa Dental Plan, gymmembership etc.)
Eye care contribution
Pension scheme
Staff Incentives and recognition, wellbeing program, casual dress & companyEvents
Our client is an innovative Managed Service Provider, on the hunt for a
technology-savvy Account Manager who shares our passion for making a real
difference. They believe in the power of technology to transform businesses, and They want you to be a part of this exciting journey managing a base of accounts mainly in the Oxfordshire area.
As an Account Manager, you will play a pivotal role in strategically managing a
diverse portfolio of accounts. Reporting directly to the Director of Sales & Marketing, you will be an integral part of our dedicated Account Management team, championing our mission to elevate customer experiences through innovative technology solutions and unparalleled service.
Your day-to-day will involve proactively engaging with customers, understanding their unique needs, and leveraging our cutting-edge technology offerings to meet and exceed their expectations. You will be at the forefront of our customer relationships, ensuring that each interaction adds value and strengthens our commitment to service excellence.
We're looking for a dynamic individual who is ready to embrace this challenge and grow with us. If you're driven, passionate about technology, and ready to deliver extraordinary service levels - apply now and become a part of our journey in making a lasting difference to our customers.
About the job:
Office Location: Borehamwood, Hertfordshire, but you will be managing a base of accounts mainly in the Oxfordshire area. The role will be remote, with one weekly visit to Borehamwood for the sales team meeting.
Permanent, Full-time
Monday to Friday: 37.5 hours per week (9am - 5.30pm)
Duties & Responsibilities:
Managing a portfolio of clients in the Oxfordshire area
Pro-actively communicating and taking ownership of client management at defined regular intervals
Meeting with your clients face to face to deliver bespoke service standards and
requirements at least once per quarter
Maintaining regular contact with clients
Landscaping your customer base
Renewing your existing base
Expanding your client's portfolios by providing exemplary service
Identifying additional business opportunities and increasing revenue from the
existing customer base by selling additional services and products
Working toward and consistently achieving personal KPIs
Securing testimonials from your clients to be used for marketing materials
Maintaining accurate records of clientele information within our CRM systems
Required Skills:
Excellent time management skills
The attitude of a committed team player
The ability to work with accuracy and attention to detail
The ability to listen to and resolve customer issues and complaints
Self-motivation, positivity and enthusiasm
A good understanding of corporate culture and hierarchy
Experience in delivering presentations, and coordinating high-level client meetings
The ability to communicate effectively both orally and grammatically across a wide
range of audiences, up to director level
Previous experience in building and maintaining relationships with clients
A clean and up to date driving license with access to your own vehicle
Benefits:
24 days annual leave
Additional day off for your Birthday
Private Health Insurance with discounted perks (Bupa Dental Plan, gymmembership etc.)
Eye care contribution
Pension scheme
Staff Incentives and recognition, wellbeing program, casual dress & companyEvents
INDIT.
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position