An opportunity has arisen for an enthusiastic & friendly Technical Support Estimator to join our team. Providing level 1 Technical Support to our clients and creating estimates for work required. You will be a team player, with an excellent attitude towards customer service.
Spraybooth Technology Limited are one of the UK’s leading innovators in spraybooth design and manufacture with a growing customer base, which includes vehicle manufacturers, independent body shops and franchised bodyshop networks. STL has also become a leading supplier of bespoke spraybooths for commercial vehicle, rolling stock manufacturers and the aerospace industry.
Monday - Friday 8am to 5pm.
Responsibilities & Tasks
• Preparation of quotations for repairs, including sourcing parts
• Liaising with suppliers and keeping up to date with due dates on parts
• Schedule engineers via team scheduling software, ensuring accuracy of information is maintained.
• Taking calls from customers and providing technical support (training will be given).
• Reviewing Engineers visit reports to see if remedial works are required and quoting customer accordingly.
Experience / Skills
• Previous customer service experience
• Some understanding of gas burners/mechanical/technical an advantage
• Excellent administration & grammatical skills, competent in Microsoft Word, Excel & Outlook
• Good interpersonal and communication skills
• Good attention to detail and problem-solving skills
• Team player
Benefits Package
• Salary negotiable depending upon experience
• Pension (5% contribution by STL)
• Private Health Scheme
• 25 Days annual holiday, plus statutory holiday
** UK based candidates only