Job Title: Team Leader
Location: Blackpool Learning Disabilities Service
About Us: The client is a national not-for-profit organisation providing person-centred services. We support individuals with learning disabilities, promoting their independence and social inclusion.
The Role: We are seeking a dedicated Team Leader to manage a high-quality supported living service in Blackpool. This role involves ensuring that the service provided is responsive to the needs and preferences of service users and their families, while meeting all contract requirements and expectations.
Key Responsibilities:
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Service Management: Oversee the operational management of the service, ensuring it meets quality standards and contract requirements. Develop and sustain warm, trusting relationships with service users, promoting their self-esteem, happiness, and emotional health.
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Person-Centred Support: Ensure service users receive individualised support to enjoy a fulfilling and valued life, participate in the community, and develop their abilities. Encourage service users to express their needs, make choices, and participate in planning and decision-making processes.
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Staff Management: Lead and manage staff to achieve high performance and standards of work. Plan and deploy staff resources efficiently, ensuring all planned activities and individual programmes are followed. Provide personal support, supervision, and appraisal to staff, addressing performance issues effectively.
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Quality Assurance: Ensure that service users have regularly reviewed and evaluated care plans. Monitor the implementation and effectiveness of plans, ensuring service users receive appropriate and adequate care and support.
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Health and Wellbeing: Promote and support the physical and emotional wellbeing of service users through regular health checks, promoting healthy lifestyles, and ensuring safe medication administration.
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Financial Management: Ensure that service users manage their personal finances independently, obtain their full benefit entitlement, and receive advice on budgeting and avoiding debt.
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Risk Management: Conduct and record financial transactions involving service users within agency guidelines. Develop and implement management guidelines and individual programmes for managing behaviour that challenges services.
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Community Engagement: Promote social inclusion and community connections for service users. Support them in accessing social, leisure, work, and educational opportunities.
Qualifications and Experience:
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At least two years of experience supporting people with learning disabilities.
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Experience in staff supervision and management.
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Strong written and verbal communication skills, with the ability to listen sensitively to others.
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Ability to liaise professionally with other agencies and work positively with the families and friends of service users.
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Knowledge of helpful approaches, strategies, and interventions in working with people with learning disabilities.
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Ability to conduct support and risk assessments and devise support and risk management plans.
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Familiarity with current government policy, CQC guidance, and accepted good practice in the provision of learning disability services.
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Commitment to promoting anti-discriminatory practice