Client Services Administrator
Taskmaster are currently recruiting for a Client services Administrator for our client based in Milton Keynes.
Duties:
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Operator’s Licence compliance.
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Deputise when required.
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Driver engagement (de-brief and ad hoc meetings).
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Process and manage customer service request logs.
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Investigate service failures and action the appropriate corrective action.
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Action out of positions and update photos taken by drivers on the system.
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Liaise with Workshop, driver, and Operations regarding all defects.
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Process and manage the Overweight Vehicle Report.
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Manage Hazard & Near miss reports to successful resolution.
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Action disposal ticket entries.
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Tachograph download from vehicle(s).
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Full root cause investigation and follow up documented process for driver’s infringements.
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Service failure investigation and remedial actions to correct.
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Disposal ticket investigation/audit.
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Vehicle defect reporting.
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Driver debrief daily audit.
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Driver’s Hours infringements management,
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Workshop meeting.
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PPE management.
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Investigate and reduce vehicle misuse.
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Full wheel torque compliance.
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Contribute to improving Operational budget costs.
Pay Rate: £28,000PA
Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)
Please apply for details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy