Are you someone who exudes positivity?
Do you like to be the go to person and a represent the business to the highest standards?
If you are meticulous and have a passion for supporting clients and colleagues. Then this could be the perfect role for you?
This is great opportunity for an individual who is looking for a diverse administration role as a Service Coordinator, this is working for a successful organisation with longstanding employees who always look to recruit within. You will be responsible for managing the day to day activities of the service department, managing engineers workload, communicate with customers and ensuring all relevant paperwork is up to date.
Responsibilities:
First point of call for all in-bound calls
Communicate to customers via phone call and email
Making sure calls are answered in a timely manner
Manage service requests
The efficient planning of all engineers and workloads
Making sure service job reports are sent in daily
Always being proactive when engineers need support
Working closely with the Regional Service Managers for planning service jobs
To be able to plan and execute transport for machine deliveries, working with the Installation Manager
To action remedial quotes in a timely mannerWhat we are looking for:
Can manage a high workload and work well under pressure
Able to support customers quickly
Excellent communication
Be able to follow processes with high attention to detail
Friendly and approachableBenefits:
£28,000 - £30,000
Private Health care
Annual company bonus
Monday to Friday
Life assurance
25 days holiday plus bank holidays
Fantastic pension scheme
Company benefits with discounts and a well-being hubIf this sounds like the role for you, please apply today!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job