Join Our Team as an Account Executivr at NES Fircroft
Are you ready to deliver exceptional client experiences?
NES Fircroft is seeking a dedicated and dynamic Account Manager to provide excellent and efficient customer service across our accounts. Join us in shaping the future of workforce solutions in the global energy industry.
Key Responsibilities:
Client and Contractor Liaison: Serve as the main point of contact for clients and contractors, addressing issues and ensuring consistent first-class service delivery.
Internal Coordination: Communicate effectively with multiple internal departments regarding account matters, collaborating with the Lead Account Manager to resolve complex issues.
Onboarding Management: Coordinate the onboarding process, working closely with candidates and internal support teams to meet client timelines.
Account Oversight: Maintain a comprehensive view of key issues within the account, ensuring effective communication and resolution.
Account Growth: Collaborate with Recruitment teams to drive account growth and identify potential business opportunities.
Client Meetings: Attend client review meetings (annual, quarterly, monthly) to understand requirements and explore new business opportunities.
Reporting: Produce detailed reports on account activity and performance using internal NES tools, Bullhorn, and client-specific metrics.
Business Development: Support the Lead Account Manager in business development efforts, securing meetings with key contacts and identifying future projects.
Process Improvement: Identify and implement process improvements, working with internal and external stakeholders.
Legislation Review: Conduct in-depth reviews of relevant legislations (e.g., IR35, AWR) to mitigate risks and expand service offerings.
Budgeting and P&L: Assist the Lead Account Manager with budgeting and P&L responsibilities for designated accounts.What We Offer:
Competitive Salary and Bonus Scheme
Generous Work From Home Policy: 2-3 days per week once established in your role.
Charity Day: 1 paid day for charity activities with regular opportunities to participate in charity events.
Holiday Entitlement: 32 days holiday (inclusive of bank holidays), increasing by 1 day each year up to a maximum of 37 days. Plus, the opportunity to purchase 5 additional days each year.
Training and Career Progression: Comprehensive training plan and clear career progression path.
Benefits: Life insurance after 1 year’s service, Company Pension Scheme (5% employee contribution, 3% employer), Cycle Work Scheme, and more.
Work-Life Balance: 4 pm finish on Fridays and Christmas close down.
Team Environment: A fun, lively environment with plenty of staff nights out and a close-knit team atmosphere.What We’re Looking For:
Strong communication skills
Attention to detail
Outgoing and engaging personality
Determination to achieve objectives
Ability to multi-task and deliver results
Organizational skills and ability to work in a fast-paced environment
Target-oriented work experience (preferred)
Previous experience in the recruitment industry (preferred)With over 90 years of experience delivering workforce solutions to the global energy industry, NES Fircroft is the world’s leading engineering staffing provider, serving the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive, and Chemicals sectors worldwide.
Interested? Click the Apply button or contact Ben Jones at (url removed)