P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Hire Controller to join their team based in Stowmarket on a full time, permanent basis.
Role Summary:
Our client is looking for someone with bags of energy, ambition, and ideally some experience of a hire-based business. The successful candidate will be hiring steel buildings and dealing with construction sites, so they will need to have a practical mind.
Main Responsibilities:
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Dealing with hire enquiries from both new and existing customers.
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Processing customer orders.
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Processing and dealing with all waste tank emptying and x hires.
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Maintain professional standards of behaviour towards customers and other staff.
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Assisting the Senior Hire Controller with all hire related paperwork from internal and external drivers and maintaining all hire fleet records.
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Communicate with the hire workshop team to establish daily workflow, and customer requirements.
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May be required to take the out of hours phone home on occasions to cover colleagues.
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Assist Senior Hire Controller with monthly stock takes.
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Liaise with cabin manufacturer regarding ordering and delivery of new hire units.
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May be required to assist with transport department administration on occasions.
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Producing Purchase Orders for the hire workshop teams.
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Work as part of a team.
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Communicating effectively with customers by email & telephone.
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Deliver excellent standards of customer service at all times.
Person Specification:
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Energy, drive and focus – results orientated.
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Personable.
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Influence / persuasiveness but not pushy.
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Excellent personal organisation and administration.
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Tenacity and resilience.
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IT Skills, Word, Excel.
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Problem solving capabilities.
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Excellent telephone manner.
Working Hours:
- Monday – Friday 8:30 am – 5:00 pm.
If this is a role you are interested in, please apply online ensuring your CV is up to date