Summary
Our client is committed to providing green services and ensuring a sustainable future for Britain's parks and countryside. Their services include open space management, landscape design, grounds maintenance, tree surgery, biodiversity management, and waterways management.
Role
The role involves day-to-day contract management, focusing on relationship building, client care, people management, and contract delivery. This role is covering the Wiltshire region.
Key Responsibilities:
People Management:
- Conduct regular 1-2-1s with staff.
- Manage employee relations with HR support.
- Adhere to HR policies and processes.
- Monitor attendance and process timesheets.
Client Relationship:
- Build and maintain positive client relationships.
- Participate in weekly client contract meetings.
Operational Management:
- Schedule work and coordinate resources.
- Ensure tools and machinery are prepared and safely maintained.
- Monitor work progress and performance, addressing issues promptly.
- Order necessary parts, materials, and PPE timely.
- Conduct quality inspections and supervise weekend shifts.
Health & Safety:
- Ensure team and site safety.
- Maintain machinery and equipment.
- Enforce professional behaviour and cleanliness.
Skills/Qualifications:
- Strong knowledge of grounds maintenance and leadership qualities.
- Effective communication skills for liaising with all management levels.
- Ability to challenge ideas appropriately and guide horticultural practices.
- Ideally qualified to IOSH level.
Additional Duties:
- Monitor team absences and holidays.
- Complete monthly timesheets for accurate payment processing.
- Communicate best practices and share knowledge across the group.
Essential
- A full driving licence