Overview
We’re looking for an Administrator to join the Dividends team in our stunning City Centre office in Leeds. As part of this team, you will focus on ensuring all dividends, interest payments and other departmental work is carried out at a high quality standard with an excellent service to our clients.
Benefits:
26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year
Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; Cycle2Work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme
Appreciate programme: Employee recognition programme
Company Pension Scheme
Life Assurance
Medical Insurance
Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave
What you need:
As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need:
Effective communications skills, both written and oral
Planning, prioritisation and organisational skills
An ability to work under pressure and manage deadlines
Team work skills / always willing to cooperate and work with team members department wide
Attention to detail / quality orientation
Commercial awareness / customer service delivery focus
Self-motivation
Problem solving skills
Intermediate to advanced Microsoft Office skills, such as Word and Excel
Day to Day:
Responding to customer queries and complaints
Creating and issuing tax vouchers
Processing dividend events
Attention to detail
Accuracy
Time Management
Investigating discrepancies
Interdepartmental communication
Working with other areas to achieve common goals
Maintaining company databases and information
Ensuring everything is updated and accurate at all times
Making payments/reissuing historic payments
Liaising with customers and clients to ensure that account details are up to date