Envo Talent is representing our client, a leading PropTech company in the Energy Performance Certificates (EPC) sector, providing energy surveying services to landlords, estate agents, and corporate clients across the UK through a panel of over 2000 Energy Assessors.
Job Overview:
We are seeking a qualified Energy Assessor (Domestic and/or Commercial) who is ready to transition to an office-based role. Reporting directly to the CEO, you will oversee a growing team of Sales Administrators within our Operations and New Business departments.
Responsibilities:
Effectively manage a team of Sales Administrators
Communicate with customers via phone and email to assist with technical and sales enquiries
Develop and onboard clients from all sectors of the property industry
Manage our award-winning CRM system and liaise with the tech team to ensure deliverables
Handle new business enquiries
Provide responses to customer queries and complaints
Collaborate with colleagues to enhance overall customer service experience
Skills:
Proficient in RdSAP and/or SBEM
Strong administrative skills with excellent time management abilities
Effective written and verbal communication skills for interacting with customers and team members
Previous experience in people management
Ability to prioritise tasks and work efficiently in a fast-paced environment
We are open to considering exceptional candidates who are not currently Energy Assessors but are willing to train. Ideal candidates may come from an Estate Agency, Property Management, Facilities Management, or Surveying background.
Job Types:
Full-time, Permanent
Pay:
£24,000 - £30,000 per year
Benefits:
Bereavement leave
Casual dress
Company events
Company pension
Free parking