Our client, a prominent player in the retail sector, is seeking a Support professional for a contract position. This role involves providing critical IT support to retail stores, ensuring the smooth implementation of new technology systems.
Key duties:
Providing day to day store facing service, over the phone and on teams. The programme is plan, book and process store schedule of technology implementation into the stores. This is to ensure that our programme operates effectively enabling our Partners to focus on their customers.
Show a proactive approach to identifying issues. Work with and feed into Line Manager to provide wider information to Programme Team to roll out schedules and develop solutions.
Champion the behaviours and values of our client