Questech Recruitment are recruiting for a full-time experienced Service Engineer to join the team at one of our clients to expand the field service team.
Based from the head office in Northamptonshire, the job will entail: to complete field installations, maintain and repair electro-mechanical food processing and beverage equipment and provide on-going service support for customers. In particular, the successful candidate will need to be able to:
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Work as part of the service team to provide on-site installation and technical support service for customer equipment.
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Respond to breakdown calls and complete planned maintenance.
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Ensure all electrical fittings / wiring meets the required safety standards.
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Conduct an inspection of electrical aspects and ensure compliance in accordance with procedures.
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Complete final tests on all work undertaken, taking action to rectify any faults identified.
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Deal professionally, competently, and courteously with customers, suppliers and colleagues in verbal and written communications.
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Accurately record and report all activities using the relative documents provided by the customers and the company.
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Responsibly manage the company vehicle, tools and stock provided.
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Positively respond to performance data relating to our field operations in order to continually improve effectiveness and efficiency.
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Prepare and write customer visit reports for internal and external use where needed, utilising the company software system.
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Full understanding and compliance with industry and company Health & Safety policies.
Qualifications & Experience
Potential candidates should have a minimum of 3 years’ experience and proficient in fault diagnoses across a range of food industry electromechanical equipment.
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A good track record of maintaining electromechanical equipment in the food and/or beverage industry
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HNC/HND or similar engineering qualification with electrical bias preferred
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Clean driving licence, maximum of 3 points on licence accepted
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Forklift Licence is preferred but not essential – training can be provided
Key Skills:
· Proficient in Microsoft office package and able in computer literacy
· Excellent inter-personal skills with previous experience in a field service roll dealing with demanding customers
Personal Attributes
Key personal attributes should be:
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Ability to work on own initiative
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Confident and personable
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Positive and can-do attitude
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Capable of making appointments, managing own diary, and dealing with customer demands
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Good fault diagnosis skills
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Must be willing to work unscheduled hours on occasion
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Willingness and interest to get involved with new challenges
Ideally candidates should be based within a 40 miles radius of Northamptonshire (NN12)
For more inforamtion call Simon on (phone number removed) or alternativly to apply please click apply with your most up to date CV