As Customer Service Administrator, you’ll be the friendly face our business customers turn to when they need assistance. You are not dealing directly with the consumer in this role.
Your primary focus will be ensuring their satisfaction, addressing inquiries promptly, and building lasting relationships. While aftersales responsibilities are part of the role, your dedication to exceptional service will be the driving force behind your success.
Working as part of a team, as Customer Service Administrator you will be:
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The go to for customers across different channels and you will positively interact with them on all queries regarding delivery, product information, returns and warranty claims.
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Accurately processing orders and scheduling deliveries, engaging with warehouse and logistics teams
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Working closely with operations and warehousing to ensure you are informed on stock availability
This is a brilliant newly designed role – you will be a key part of building first class customer relations through your customer care, ownership of issues, and desire to resolve everything first time round.
You must enjoy working with a bigger team, and will build brilliant working relationships with the warehouse, logistics and operations teams.
In addition, you must be super systems savvy, particularly with excel and working in an organised and efficient way to ensure you cover all bases of this fast paced, highly rewarding role.
You will be fully supported as you transition into your new role. (office based Monday to Friday).
Benefits include:
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Enhanced holiday
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Cashback health plan
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further