Aftersales Coordinator - Windows & Doors
Job Title: Aftersales Coordinator - Windows & Doors
Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
Location: Corby
Remuneration: £25,000 - £28,000
Benefits: Comprehensive Benefits Package
The role of the Aftersales Coordinator - Windows & Doors will involve:
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Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers
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You’ll be the first point of contact for all customer enquiries after the sales process
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Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else
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Ensure an exceptional standard of customer service at all times
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Resolving all customer queries and complaints in a timely, professional manner
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Liaise internally with: area sales managers, transport, factory etc.
The ideal applicant will be Aftersales Coordinator - Windows & Doors with:
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Must have customer service/aftersales experience
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Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support
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Confident with dealing with customer complaints
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Possess commercial acumen, focusing on customer needs and outcomes.
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Exceptional customer service and relationship building skills
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Excellent communication skills, both written and verbal
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Highly organised, resilient, confident and personable
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Ability to work efficiently as part of a team
Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales