Installation & Service Coordinator
Join our client in the door industry in Leicester and be a pivotal part of their dedicated team!
Are you a detail-oriented, organised individual with excellent communication skills? Do you have experience in a scheduling or coordinating role? We're seeking an Installation & Service Coordinator to manage the customer installation and service processes.
Responsibilities:
- Coordinate installation schedules with clients and technicians.
- Oversee service requests and dispatch technicians efficiently.
- Ensure quality control and customer satisfaction in every project.
- Maintain accurate records and documentation.
- Manage the delivery paperwork, ensuring stock is available for all planned installations
- Liaise with customers throughout the process to ensure customer satisfaction
Requirements:
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Prior experience in coordinating installations or services is an advantage.
- Familiarity with garage door systems is advantageous.
- Full UK driving licence.
Benefits:
- £23-25k + performance-based incentives.
- Opportunities for growth and professional development.
- A busy, fun and supportive work environment.
- Health cashplan scheme.
- 23 holidays + bank holidays.
- Hours of work – Monday – Friday 8:30am – 5pm.
- Saturday 9am-1pm is covered on a 1 in 4 rota basis.
- Free parking.
You may have worked in a sales role, administrative or coordinating position – all transferable skills to join a successful, small team within one of the busiest branches in Leicester!
Don't miss this chance to be a part of a leading company in the door industry. Click the link to apply now!
Join us in opening doors to quality service and customer satisfaction