Position: People Services Administrator
Location: Sulhamstead
Contact: Lewis Ashcroft at (url removed)
Job Description:
We are assisting Thames Valley Police in recruiting for a People Services Administrator. This role provides a professional business support service within the People Directorate to internal and external customers, covering Recruitment, Resourcing, Employee Administration, Learning & Development, and Service Desk functions.
Key Responsibilities:
Provide a high-quality, confidential service and advice to internal and external customers, based on Force policies and procedures.
Manage relationships with stakeholders to ensure productive working, resolve problems, and implement continuous improvement.
Input and quality assure data on Force ICT systems to facilitate the provision of management information.
Support the production of management information to enable effective performance management and decision making.
Provide administrative support to specific projects including research and data collection.
Proactively manage applicants through the Recruitment process, ensuring timely progression and regular communication.
Manage end-to-end Recruitment processes, including applicant management, vetting, reference checks, medical screening, and course enrolment.
Provide assessment and testing administration in support of recruitment/promotion processes.
Support strategic resourcing and liaise with Delivery Managers for advance planning.
Provide a comprehensive advice and guidance service via helpline and mailbox query service.
Ensure the web portals are updated with current information and manage goods and services via the SSAMI Portal.
Provide effective and efficient reception services at Sulhamstead Training Centre.
Requirements:
Attained or working towards NVQ Level 2 in Customer Service or Business Administration.
Good standard of education with GCSEs (Grade 9-1/A-C) or equivalent in English and Maths.
Proven experience in a demanding administrative role, ideally in an HR or L&D environment.
Computer literate with knowledge of Microsoft Office applications.
Good interpersonal and communication skills.
Proven ability to organise, plan, manage, and prioritise workloads.
Flexible approach to working, with willingness to work evenings and weekends as required.
Experience of Recruitment/Resourcing/Planning processes is desirable.
Capability to travel to different locations across the Force; a full UK driving licence is advantageous.
Application Process:
To apply for this role, please contact Lewis Ashcroft at (url removed)