My client is a commercial cleaning business currently looking for an experienced Area Manager to join their vibrant London operations team. To be responsible for the delivery of agreed service level agreements and key performance indicators on each contract ensuring exceptional services and strong development and relationships with clients. To lead, motivate and inspire a team of cleaning operatives on a multi-site portfolio, overseeing team performance, HR issues and the profit and loss for the contracts.
Hours: 40 hours per week. Monday – Friday, times to be flexible in line with the business needs but not likely to start before 6:00am or finish later than 5:30pm. There will also be on-call responsibilities.
Location: The job involves visiting various sites in the portfolio of contracts within Greater London and reporting regularly to Head Office.
Salary: Upto £36K for the right person
Benefits: 5.6 Weeks (28 days) paid holiday
Provision of Company Pool Car and Company Oyster Card
MUST HAVE MANUAL DRIVING LICENSE.
If you have management experience within:
Core Duties:
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Manage directly employed operatives including recruitment and selection, training, performance management and staff retention.
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Check documentation to confirm employee identification, address, and right to remain and work in the UK etc., working with the HR department to adopt best practice and comply with employment legislation and ensuring all new staff members
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To assist in the induction and training of new and existing team members so that they carry out their duties safely and proficiently.
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Support staff through training, mentoring and coaching for them to deliver a high-quality service that meets specification requirements and client expectations.
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Monitor, identify and manage poor work performance or misconduct through carrying out staff records of conversation, meetings of concern and investigations hearings in line with Company policy. Liaising with HR to ensure best practice, compliance and consistency is maintained.
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Ensure that all statutory, regulatory and Company policy requirements are implemented monitored, managed and achieved.
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Promote safe working practices, provide employees with thorough Health & Safety training, maintain all training records so they are up to date and ensure a positive approach to Health & Safety throughout the sites, for example, materials and chemicals being used efficiently and correctly.
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Ensure that all injuries, accidents, near misses and dangerous occurrences are appropriately investigated and that the agreed actions are routinely monitored. Liaising with HR to ensure best practice, compliance and consistency is maintained.
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Manage staff rotas to ensure that services are always appropriately, and cost effectively staffed to budget and that appropriate cover is found when staff take annual leave or are sick.
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Responsible for efficient management of company vehicles and reporting any relevant incidents accordingly