We are partnering with a large and well-established Freight Forwarding company, who are looking to appoint a talented Sea Freight Coordinator to join their busy team in Redditch.
The purpose of this position is to assist the Operations Manager by coordinating all the Sea Freight operation.
Responsibilities:
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Oversee daily operations for sea freight.
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Coordinate the booking of Sea Freight jobs for import and export.
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Creating job files and the necessary operational documentation.
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Processing work orders using the software program MULTIFREIGHT.
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Entries made by customs utilizing the NES system.
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To oversee inspecting all Sea freight projects daily and making sure that clients are informed of any deviations from the predetermined timeline.
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Protracted client interaction and bargaining.
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Protracted supplier negotiations and liaison.
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Internal communication with the sales staff to help with quotes and service details.
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Managing the jobs in accordance with the client's expectations from the quotation stage to final billing and successfully conveying any service difficulties.
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Maximizing the gross profit through supplier base negotiations.
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Making proactive contact with current clients to keep up with relationships.
Requirements:
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Experience with export sea freight operations.
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Great experience in customer service
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Confident communication abilities
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Effective organising abilities
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Excellent detail-orientedness
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Capable at meeting deadlines and handling stress
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Problem-solver and quick thinker
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A self-driven and energetic personality
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Capability of supporting and working with a team