Elevation Senior Finance are looking to recruit a Debt Recovery Team Leader for a leading business based in Leeds on a full time, permanent basis, who will be responsible for the management of overdue debt and manage the Debt Recovery function.
The individual will provide management and continual development for the Debt Recovery team, and drive improvements in the department processes, whilst minimising cost.
Alongside a competitive salary of c£45,000 my client is offering a generous benefits package, including:
5% Bonus
Healthcare Cash Plan
Pension up to 6% employee & 12% employer contributions
Duties & Responsibilities of the Debt Recovery Team Leader will include:
Supervise the Debt Recovery teams
Assisting and liaising with customers and their representatives in order to expedite the claim process and where possible recover the full outstanding or achieve settlement of outstanding debt
Approve settlements and write-offs in a timely manner and authorise legal action, write offs and settlements within set delegations
Manage the full legal process with external solicitors
Act as main point of contact for external solicitors’ queries in respect of claims
Improve and regular review of processes within Debt Recovery to ensure efficiency and effectiveness is maximised and implement new procedures where deficiencies are identified to reduce cost to serve
Monthly 1-2-1’s with all Direct Reports, setting objectives and Mid and End of Year Reviews.
All tasks relating to Holidays, Sickness, Leave of Absence, Recruitment and Leavers
Implement KPIs at team and individual level. Ensure KPIs are achieved or communication where unable to do so
Attend monthly Team Meetings and present to the wider Team so they are aware of the Debt Recovery Team’s processes and initiatives
To oversee the insolvency process including contacting insolvency practitioners and informing the business of any new insolvencies.
Knowledge and skills required:
Understanding of the customer lifecycle and interdependencies between Credit Control and interfacing departments
Highly numerate and awareness of cost recovery
Microsoft Office proficient
Ability to manage conflicting priorities
Awareness of regulatory/industry requirements
Quality and breadth of experience of credit control
Preferable previous team leader experience
Preferable experience in a similar role within the energy sector
If you are interested in hearing more about this position, please apply today or get in touch with Matt Goddard for a confidential chat