We are recruiting the position of European Time Critical Logistics Coordinator for our client, a successful International 3PL organisation based in Redditch.
The successful candidate would be responsible for the below:
- Responding to customer enquiries and providing quotations
- Sourcing and communicating with suppliers, negotiating when required
- Tracking and updating shipments on the TMS
- Ensuring clear and accurate communication with the warehouse if applicable
- Keeping on top of transport legislation requirements in the UK and Europe
- Ensuring all admin tasks are completed (POD, POs,)
- Ensuring deadlines are met
- Liaising with Operations, Accounts and Warehouse
- Effective escalation of issues relating to customers / System requirements
- Maintenance of system data and its integrity
Overall Purpose / Scope of Position:
- Ensuring all tasks are undertaken and completed in a timely and accurate manner
- Delivering first class customer service
- Improving KPI and conversion rate
Working Conditions / Other features of Job: As the freight industry can be unpredictable, the hours will at times require flexibility
Health, Safety and Environmental Factors:
To observe the Company Health & Safety Policy
To understand and achieved a high level of H&S standards
To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy
Experience required:
Experience in a similar position preferred
MS outlook and MS Office – Knowledge of Word and Excel desired
An understanding of KPIs and the importance of monitoring these on a regular basis
Working within a fast-paced environment
Experience with Customs legislation and requirements
Good understanding of the Automotive industry and the impact of Time Critical shipments
Personal Competencies:
- Self-managing with good attention to detail
- Knowledge in Brexit regulation would be an advantage
- Highly organised with the ability to remain focused under pressure
- Must have a good level of English and Maths
- Must have strong geographical knowledge
- Must be computer literate including MS Office, email, spreadsheets
- Ability to multi-task and juggle priorities to meet requirements
- Leading by example with a self-motivated, “can do” approach to achieving requirements & targets
- Knowledge of an European language would be an advantage
- Flexible – a “team player”
- Must be a problem solver
- Must have a pro-active attitude
If you feel that you have the desired skills and experience to exceed expectations in this role, please do apply now