Benefits Advisor
LOCATION: Bristol / Glos & hybrid working
HOURS: 37 hours Mon - Fri
SALARY: £30,000 - £35,000
DURATION: 12 months FTC
Closing Date: 21/07/24
Are you passionate about supporting individuals and families in need? Do you have a deep understanding of welfare benefits and a desire to make a real difference in people's lives? If so, we have a fantastic 12-month contract opportunity for a Benefits Advisor to join a Customer Accounts team based in Bristol, covering the vibrant communities of Bristol and Gloucester. With a starting salary of £30,000 - £35,000, flexible working options, and a supportive working environment, this role offers an exciting chance to impact lives and grow within a diverse and successful organization.
Provide budgeting and welfare benefit advice to customers, including completing Income and Expenditure statements, offering budgeting advice, and assisting with benefit & grant applications.
Work with internal and external partners, such as Housing Benefit, Department of Works and Pensions, and independent money, debt, or legal advice services, to ensure the best outcomes for customers.
Support vulnerable customers with kindness and empathy, making effective decisions, and maintaining confidentiality while managing a busy workload.
Preferred Requirements:
Up to date working knowledge of the benefits system
Experience supporting customers to complete statements and applications
Ability to work with internal and external partners to achieve the best outcome for the customer
Experience supporting vulnerable customers with kindness and empathy
Effective decision-making skills, diplomatic approach, and ability to prioritize a busy workload
Preferred Qualifications:
Full driving licence and access to a car due to travel requirements
DBS check will be undertaken for the successful candidate
Previous experience in multi-agency working within the healthcare and social services sector
For more information about this position, please call Oliver Hodgkinson on (phone number removed) or send an up to date cv to (url removed)