Site Technician
WHO ARE WE?
At Soltherm External Insulations, we redefine excellence in external insulation solutions with a commitment to innovation, sustainability, and client satisfaction. With a legacy of craftsmanship spanning over two decades, we are proud to be industry leaders in transforming buildings into sustainable, energy-efficient structures across the nation. We produce the highest quality EWI system in the world. Soltherm have been manufacturing products in-house, on the most advanced production line in Europe for more than 25 years.
Site Technician PRIMARY DUTIES
- Ensure best practices to protect and enhance the reputation of the company, customers, products, and systems.
- Systematically inspect ongoing and installed projects for specification compliance.
- Monitor purchasing to ensure system components are procured through Soltherm.
- Deliver contractor training programs in both classroom and practical settings.
- Build and manage customer relationships on-site; assist commercial teams.
- Address daily onsite enquiries for product, technical, and system information.
- Provide specification, technical, and application advice for complex construction projects.
- Attend project design meetings and pre-start site meetings with main contractors, architects, and sub-contractors.
- Handle physically demanding tasks, work in all weather conditions, at height, and travel between sites, including possible overnight stays.
- Provide technical support in Northern Ireland and the Isle of Man.
Your Expertise Makes the Difference:
- Plasterer/render applicator to trade with a minimum 3 years’ experience
- Conduct technical site visits, meticulously inspecting ongoing and completed projects for adherence to specifications.
- Train contractors in the proper application and performance of Soltherm products, both in the classroom and hands-on.
- Partner with clients and contractors, attending pre-start meetings and design discussions to offer technical guidance.
- Proactively identify and address potential issues before they escalate, minimizing rework and ensuring customer satisfaction.
You're a Master Communicator:
- Build strong relationships with customers and contractors, fostering trust and loyalty to the Soltherm brand.
- Clearly and concisely communicate technical information to both technical and non-technical audiences.
- Provide regular reports to sales managers and senior management, keeping everyone informed and aligned.
Qualities of a Soltherm Champion:
- Possess a deep understanding of building technology and construction practices.
- Be a natural communicator, adept at working independently and collaboratively.
- Demonstrate a customer-centric approach, prioritizing satisfaction at every step.
- Thrive in a physically demanding environment with diverse weather conditions.
- Hold a clean driving license and be comfortable traveling throughout your region, with occasional overnight stays.
This is your chance to make a real impact! Join Soltherm and become a champion for our innovative building systems