Department:Automotive Components
Based: Sunderland
Position Title: Supply Chain Controller
Mission and Main Objectives:
This role will work within the Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance.
The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a good standard of communication and excellent customer service skills. As the role is that of end-to-end account management, job ownership is a pre-requisite.
Outline and Responsibilities:
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End-to-end supply chain management of all allocated accounts
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Accountable for performance of allocated accounts, in line with commercial conditions.
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Responsible for financial analysis of assigned customer accounts
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Manage the day-to-day demand requirements of assigned customers, suppliers and 3PLs
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Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.
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Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
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Monitors service received to assigned customers – detailed in regular KPI reports.
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Ensure timely invoice issue and payment of assigned customers.
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Manage and report on inventory and quality issues together with 3PL and Quality Department.
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Building and maintaining relationships with customers, suppliers and 3PL providers.
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Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
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Assist with ongoing process reviews and identify and implement process improvement activities.
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Financial and logistics data recording and reporting.
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Liaison with relevant warehouses for stock management and inventory control.
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Regular use of ERP systems to manage supply chain.
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Any other reasonable duty requested by management, relevant to the role.
Experience and Qualifications Required:
- Essential experience working within the automotive industry or global / international Supply chain management.
Required experience in global or international Logistics (or similar)
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Good knowledge of MRP systems and customer service skills
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Very computer literate (incl. excel, word, outlook, etc)
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Good problem solving skills and an ability to prioritise tasks
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Ability to work with limited supervision and using own initiative to complete tasks
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Good communication and interpersonal skills, dealing with people from different functional areas and cultures
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Flexible and adaptable, able to work to tight deadlines