This role is for a French Speaking Customer Service Advisor in the retail industry, located in Eastbourne. The successful candidate will need to have strong customer service skills and a good command of both the English and French language.
Client Details
Our client is a prominent player with over 1500 employees. With a strong commitment to excellence in customer service, they are dedicated to providing a supportive and inclusive work environment for their team.
Description
Responsibilities for a French Speaking Customer Service Advisor:
Provide top-quality customer service in both French and English
Handle customer inquiries and complaints promptly and professionally
Maintain knowledge of company's products and services
Work closely with other team members to solve customer issues
Assist in the development and implementation of customer service policies
Provide feedback on customer service issues and market conditions
Participate in team meetings and training sessions
Comply with all company policies and proceduresProfile
A successful French Speaking Customer Service Advisor should have:
Proficiency in both French and English
Experience in customer service roles
Strong communication and interpersonal skills
A customer-focused mindset and a drive to deliver excellent customer service
The ability to work well in a team environmentJob Offer
A competitive salary of around £25- 27,000 per year
The opportunity to work in a supportive and inclusive team environment
The chance to use your language skills in a professional setting
A role in a company with a strong commitment to customer service and employee satisfactionIf you're a French speaking professional with a passion for customer service and a desire to be part of a thriving team, we'd love to hear from you. Apply today