My client is a trade manufacturer of Aluminium windows and doors looking for someone with strong leadership and technical skills, especially in the window/fenestration industry, preferably working with other businesses. This job is a big deal, so they need someone with experience who can fit right in.
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Salary: £40k -£60k, depending on your experience.
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Where: You'll be at the office in Watford, Monday to Friday, 9am-5pm.
Job responsibilities:
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Keep track of Sales team and monitor targets
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You will be the main point of contact for any technical questions from both office staff, factory staff and customers
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Assist customers with product installation issues
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Meet with new potential customers to help onboard them
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Problem solving any Window Designer and Logikal software issues & updates
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Updating the prices for products in there software when changes are made
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Improve there product offering – sourcing upgraded parts from suppliers
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Understanding the customer pain points and figure out solutions to improve there service/products
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Liasing with customers if there are issues with production & offering solutions to progress
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Producing all technical literature and materials (e.g. cross section drawings/installation guides)
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Assisting customers that have been escalated to a manager within sales/Aftersales
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Be the point of contact for some of our larger customers
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Creating bespoke CAD drawings when requested
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Sending quotations to customers for complex jobs e.g. curtain walling
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Processing Schuco, corner bifold & corner sliding door jobs
What you'll need to know:
It would be great if you've worked with AluK, Cortizo, or Schuco products before.
Let us know if you need more info or have questions