Team Leader- £29.5k – Barnsley – Small home
Shift Hours: 12-hour days full time
Shift Pattern:
Week One: Monday, Tuesday, Friday, Saturday, Sunday
Week Two: Wednesday and Thursday
Hourly Rate: £29.5k annually
Additional Benefits:
• Holiday: 28 days per annum including bank holidays
• Overtime: Rate paid for any additional hours worked beyond contracted hours
• 24/7/52 Help Line: External and confidential support for work and personal/family issues
• Employee Recognition:
• Employee of the Month: £50 reward
• Employee of the Year: £300 reward
• Sickness Absence Incentive: £150 for no sickness absence across a 12-month period
• Meals: Provided when taken with the people we support
• Beverages: Tea, coffee (both caff and de-caff), hot chocolate, and milk provided
• Travel: Expenses covered when out with supported individuals; admission fees for outings covered
• Employee Well-being:
• Staff birthdays celebrated with cards and cakes
• Company Pension Scheme
• Career Development opportunities internally
• Refer a Friend Scheme: £200 reward upon successful referral passing probation
• Blue Light cards
• Free parking
• Eye Test Vouchers for staff who spend long periods on computers
• Enhanced DBS checks paid for by the company
• Salary Continuation Scheme: Continued payment of salary if injured at work, subject to discretion
Responsibilities:
• Lead and motivate a team to achieve goals and targets
• Ensure smooth operation during shifts, maintaining high standards of service
• Provide support, guidance, and coaching to team members
• Manage schedules and allocate tasks effectively
• Ensure compliance with company policies and procedures
• Handle escalated customer or operational issues efficiently
• Liaise with management to report on team performance and suggest improvements
• Foster a positive and inclusive team culture
• Contribute to the development of strategies to enhance team productivity and efficiency
Requirements:
• Proven experience in a leadership or supervisory role
• Excellent communication and interpersonal skills
• Strong organisational and time-management abilities
• Ability to remain calm and make sound decisions under pressure
• Knowledge of relevant industry regulations and best practices
• Flexibility to work varying shifts, including weekends and holidays
• Commitment to promoting a safe and supportive work environment
• A passion for delivering exceptional customer service
• Willingness to undergo training and development as required
If you are a driven and compassionate professional with the skills and experience needed for this role, we encourage you to apply by sending your updated