UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment
London AV Event & Production Technician salary up to £40,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Event and Production Technician to be a key part of our London team, onsite at a leading Global Law Firm, taking full responsibility for managing and overseeing all activity across the events department, developing, coordinating, and delivering the best-in-class, high profile events within a managed service environment. Responsible for taking ownership of the deliverables of the account ensuring the smooth operations from conception to completion.
Key Responsibilities
Development, coordination, and delivery of best-in-class high profile events within a manged service environment
Take ownership of each event from conception to completion
Collaborate with technical teams, planning and execution of events within the Design Lab and client floor spaces. Delivering virtual events including conferences, webinars, broadcasts and webcasts
Serve as a main point of contact and subject matter expert to clients and planners to scope and provide solutions for presentations and live broadcast events
Work closely with the AV Team Manager to ensure events are sufficiently resourced, including sub-contracting where applicable
Live event support, successful execution of pre-planned design support and implementation exceeding the customers' expectations
Management of technical support team, providing clear communication channels across all teams
Conduct client debrief, obtaining customer feedback and discuss areas for continual improvement. Collate and provide post event reporting, stats, and client feedback on a weekly and monthly basis
Driving client meetings, subcontractor management, communicating across the teams and external vendors
Communicating, maintaining, and developing client relationships and supporting staff
Ensuring excellent customer service at VIP and Stakeholder level.
Act as key decision maker and escalation contact in the event of incidents or failures
Escalate to appropriate service providers; track to resolution, ensuring client and onsite personal regularly updated.
Implementation of standard operating procedures identifying areas of improvement in workflows.
To be very presentable and an ambassador for proAV with the ability to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
Technical Skills
Working knowledge of event audio and data systems
Strong understanding and troubleshooting skills for Meeting platforms including zoom and teams.
Ability to conduct the technical disciplines within events.
*3% pension contribution (after 3 months probation period)
- 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
- Death in service benefits (3 x annual salary)
- Private medical insurance (after 3 months probation period)
- Join a company who will value you