IT Support Desk Agent
Permanent
Halifax
My client a market leading organisation are currently looking to recruit a IT Support Desk Agent on a permanent basis in Halifax. The succesful candidate will have experience of the below.
Skills Required:
-
Install and configuring Hardware and related software;
-
Replacing/repairing elements of hardware as required
-
Great experience surrounding IOS and windows 11 operating systems
-
Install, maintain and configure cell phones and data devices as required.
-
Provide general administration and support for companies key software
-
Azure Active Directory and Office 365 administration
-
Have a security focused mindset, escalating issues to our Cyber Security Lead as required
-
Verify and control licenses and versions for each application and operating system
-
Monitor infrastructure activity and capacity levels and escalate issues to our Infrastructure Engineer as required
-
Respond to local/global user queries/tickets in a timely manner in line with company SLA
-
Ensure local hardware and software are in line with UK standardisation goals
If you feel you have the relevant experience for this opportunity, please press apply