Resident Services Assistant- Brighton - £28,000-£30,000pa – DOE
One Property Recruitment have been instructed upon the search for a Resident Services Associate to join their high-end Build to Rent development in the heart of Brighton. You will act as the first point of contact from enquiry stage, to viewing the property, through to resident move-in.
Your key responsibilities will consist of:
• Reporting maintenance issues reported by the residents to the Maintenance team and conducting inspections to check for any issues.
• Completing both check-in and check-out reports.
• Help the wider team with conducting apartment viewings for residents and agreeing rental agreements.
• Coach, train, and develop onsite staff team.
• Arrange and execute events for residents to ensure that you are creating a strong sense of community.
• Ensure that communal areas as well as apartments are well presented and that you organise the welcome packages for new residents.
I am looking for the following attributes/skillset:
• Exceptional customer service skills.
• Excellent written and spoken attitude.
• Social media savvy, and creative thinking.
• Experience in customer service, hospitality, or property are essential
If this position is of interest, please contact Imogen Mattick at One Property Recruitment. OPR are specialists in the property sector covering block management, Build to Rent, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or are recruiting in the sector.
Please note, due to a high volume of applicants, should you not hear from us within 5 working days you may assume your application has been unsuccessful