M365 Engineer -Hybrid - Great Benefits - £60,000
Here at Khuda Technology, we are partnering with a client to find an experienced M365 Engineer. The ideal candidate will be proficient in managing and supporting a global M365 tenant, Azure environment, and have in-depth knowledge of Exchange and identity management.
Key Responsibilities:
Azure Environment Management: Provide management and support for Microsoft Azure environment, monitoring resources and log analytics.
Endpoint/Intune Management: Manage and support endpoint devices through Intune.
Support Administration: Aid the Global Administration team with complex requests.
Troubleshooting: Address and resolve end-user requests or problems submitted through the global service desk. Provide solutions for software and hardware faults.
M365 Tenant Support: Manage and support global M365 tenant, ensuring synchronization and identity management.
Advanced Problem Triage: Assign advanced issues to support partners through appropriate channels and ensure follow-up to guarantee end-user satisfaction.
License Management: Maintain inventory and deploy licenses as needed.
Server Systems Management: Assist the technologist team in monitoring and managing server systems.
VPN Management: Support VPN management tasks.
Exchange Administration: Serve as Subject Matter Expert (SME) for Exchange 2010 – Exchange Online Administration.
Documentation: Write knowledge base articles to document new solutions and assist the IT team on various projects.
Qualifications:
Experience supporting and managing a global M365 tenant.
Proficient in Microsoft Azure environment management.
In-depth knowledge and experience with Exchange 2010 – Exchange Online Administration.
Strong troubleshooting skills for both software and hardware issues.
Experience with VPN, endpoint, and Intune management.
Ability to write comprehensive knowledge base articles.
Excellent communication and organizational skills.
Proven ability to work independently and as part of a team.
Active SC or Eligibility required
If this opportunity aligns with your skills and career goals, please don't hesitate to apply