Service Administrator (Scheduler/Coordinator)
Warrington
Hybrid Working – 3 Days Office & 2 Home Working
£27,000 + 6% Employer/4% Employee Pension + 25 Days Holiday + Bank Holidays + Life Assurance + Discount Benefits Scheme + Progression + Significant Training
8.00am to 5.00pm Monday to Friday
Service Administrator position available in a highly successful and international manufacturer of materials handling equipment. You’ll enjoy working in a people focussed business in a world leading company.
To apply for the role you ideally need to have experience in a controller/scheduler/coordinating role or similar. All industries will be considered as training on the company’s products and services will be given. The role will suit those looking for a busy role where you can take ownership of the role.
Part of a small team you will be responsible for managing and controlling the engineers to breakdowns and planned service work whilst communicating with the customer at all times. You'll also produce quotations and deal with any queries. You’ll work closely with service engineers, supervisors and service managers. Every day is different and the role is fast paced.
This is a great opportunity to be part of a reputable and secure business in a people focussed culture.
The Service Administrator Role in Brief:
· Liaise and organise service engineers with breakdowns and planned service work
· Maintain accurate data
· Arrange and plan any work required
· Provide effective communication to the customer via phone and email
· Liaise with Service Managers to produce service schedules communicating with engineers and customers
· Produce quotations and handle any enquires
The Person Required:
· Experience in a coordinating, scheduling, controller or similar role
· IT skills
· Excellent customer service skills
· Experience working in a fast paced environment