FRENCH SELECTION (FS)
French speaking Customer Service Associate
Salary: up to £27,000 per annum
Location: Eastbourne
Ref: 8144FCS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8144FCS
The Company:
A well-established UK manufacturer and distributor in the home improvement sector.
Main duties:
To provide excellent customer service and administrative support.
The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To manage and resolve any delays with deliveries including import/export documentation
- To advise customers on product suitability
- To support the e-commerce department on translation of the French website
- To monitor customer feedback and provide suitable suggestions for improvement
The Candidate:
- Fluent in French (written and spoken) – Essential
- Previous experience in customer service – Desirable
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate
The Salary: up to £27,000 per annum plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic