My client is a pioneering financial institution dedicated to helping individuals build a brighter financial future. With innovative products tailored to help customers borrow, save, and manage their money, they strive to support the community every step of the way.
Are you ready to take your analytical skills to the next level?
Join a forward-thinking team where innovation meets strategy. As a Senior Operations Analyst, you'll play a pivotal role in shaping the future of my client's customer operations across diverse product ranges, with a strong focus on collections strategies.
Your Role:
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Strategic Influence: Lead the design and implementation of innovative strategies. Conduct A/B tests, analyze performance, and ensure best practices in critical commercial processes.
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Stakeholder Engagement: Manage expectations and influence outcomes through compelling presentations, applied research, and comprehensive business reports.
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Dynamic Execution: Balance analytical, tactical, and execution demands. Adapt swiftly to evolving priorities and project scopes.
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Leadership & Mentorship: Support day-to-day team management, delegate tasks effectively, and coach junior analysts to drive team success.
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Technical Excellence: Develop and implement best practice coding solutions, ensuring robust documentation and governance for all strategies.
What Sets You Apart:
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Technical Proficiency: Expert in SQL with a practical approach to coding and problem-solving.
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Analytical Acumen: Strong numerical reasoning, leveraging mathematical and statistical methods to deliver value.
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Effective Communication: Articulate complex ideas clearly at all levels, including executive committees.
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Collaborative Spirit: Thrive in a team-oriented environment that values open communication and teamwork.
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Self-Starter: Take initiatives from concept to execution, demonstrating flexibility and resourcefulness.
If you are interested in finding out more about this position or would like to apply, please click apply and send me your CV :)