One of our local authority clients are currently recruiting for a Housing Choices Advisor. This is a 1 month temporary contract with possible further extension based on budget and performance.
Main Purpose of Post/Job Summary
To prevent homelessness by giving comprehensive advice and assistance, covering the full range of housing options offered by the Council and other agencies to enable customers to find solutions to their housing issues. To provide first line support to those seeking advice, undertaking initial assessments to identify customer needs and ensuring that customers can access the necessary support to address their housing needs.
Where necessary undertake homelessness investigations, issue decisions and discharge the Council’s homelessness prevention duty in accordance with relevant legislation.
Duties and Responsibilities
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To prevent homelessness where possible by acting as a first point of contact for customers approaching the Housing Choices Team. Ensure the housing register is an effective mechanism to meet housing needs.
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To interview/visit clients who are potentially homeless to assess their housing situation prior to any application being made under Part VII of the Housing Act 1996 (as amended by the Housing Act 2002).
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To offer advice and assistance to prevent such clients becoming homeless, by taking a proactive approach to preventing homelessness.
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When necessary managing homeless prevention cases to ensure they comply with the requirements of the Homeless Reduction Act
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Undertake case management where required for other housing advice cases where ongoing advice or support are necessary.
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Carry out referrals to other agencies to facilitate support needed, liaising with landlords, courts to resolve housing need
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Triage customers to identify urgency of their case and refer into the most appropriate service
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To provide first line advice and assistance to customers approaching the housing choices team
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Undertake assessments for food and fuel vouchers
The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Nia Hirani at Coyle Personnel Ltd