Internal Account Manager
Full time permanent – normal business hours – Monday / Friday
Salary £27,000k - £28,000k
Location: – Rotherham
Immediate hire
This is an excellent opportunity to join a large organisation in a Internal Account Manager position. Working within the customer service administration team this client offers a great working environment and excellent career opportunities
Key Arears: -
Main responsibilities: -
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Internal Account Management – key clients
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Answering and processing all incoming sales calls and emails
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Manage a busy inbox to ensure customer enquiries are handled quickly and effectively
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Managing deadlines and liaising with various departments to ensure timely project delivery and managing customer expectations
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Provide stock reports and handle stock queries
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Communicate with customers using phone or email
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Build trust and loyalty with customers, going the extra mile to exceed customers’ expectations
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Liaise with internal departments to deliver customer’s expectations
Person Specification: -
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Account Management
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Excellent customer service skills
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Good knowledge of Microsoft / Excel applications
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Clear communication skills, both verbal and written