Red Recruitment is recruiting a Claims Investigator in Tewkesbury, this role will involve managing a caseload of insurance claims, in a customer-centric manner, reviewing documentation, interviewing and ensuring client expectations are exceeded.
The salary for this position is £25,000 per annum and is a permanent role.
Benefits and Package for a Claims Investigator:
Salary: £25,000 per annum (depending on experience)
Hours: Flexible working patterns, Monday - Friday, shifts between 8am - 8pm and Weekends and Bank Holidays, shifts between 9am - 5pm
Contract Type: Permanent
Location: TewkesburyKey Responsibilities of a Claims Investigator:
Ensuring that agreed key performance indicators are met and exceeded
Ensuring you deliver a timely quality product within client SLA
Managing customer and client complaints within the company and FCA guidelines
Assessing and planning the actions required to compile and complete a thorough investigation
Preparing and submitting completed reports and evidential files to clients
Settling and declining claims when necessary, following an agreed processKey Skills and Experience of a Claims Investigator:
You should have experience holding conversations with claimants
Knowledge of insurance fraud is desirable
You should be able to work towards deadlines, and have experience writing reports
You should have excellent customer serviceIf you are interested in this position and have the relevant experience required, please apply now!
Red Recruitment (Agency)