Position: Relief Scheme Housing Manager
Hours: 18 hours per week
Type: Permanent
Salary: £15,479 per annum pro rata (£31,819 full-time equivalent)
About the Role
Are you a passionate and proactive individual looking to make a positive impact on the lives of older residents? West Kent is seeking a Relief Scheme Housing Manager to provide flexible cover during periods of absence or annual leave across five Extra Care Schemes located in Dover, Ramsgate, Tenterden, Hawkhurst, and Dartford. This is a unique opportunity to deliver high-quality housing management services while fostering a sense of community and well-being among our residents.
Key Responsibilities:
Provide housing management services, ensuring the smooth operation of the schemes.
Engage with tenants on both an individual and group basis to support their aspirations around socialization, healthy living, and well-being.
Assist tenants with tenancy maintenance, addressing issues related to anti-social behavior, repairs, and helping new tenants settle in.
Ensure health and safety compliance within the schemes, including building security, fire checks, and inspections of communal areas.
Build strong relationships with residents and colleagues, focusing on delivering excellent service and achieving key performance indicators (KPIs).
About You
To excel in this role, you should be a self-motivated individual with excellent communication skills and the ability to form positive relationships with a diverse range of people. You will be adept at working under pressure, utilizing your initiative and time management skills to prioritize tasks effectively. A full driving license and access to your own vehicle are essential, as regular travel between sites is a daily expectation.
About us
At West Kent, we believe in the transformative role a housing association can play in society. Our vision is to create places to live and space to grow for our residents, guided by our values of honesty, integrity, compassion, and a commitment to continuous learning. We strive to create a supportive and enjoyable work environment, where working hard goes hand-in-hand with having fun.
Our Benefits Package:
Generous pension and life cover
Health cash plan
Flexible leave package, including paid time off to volunteer
Annual grant to support your wellbeing
For more details about our comprehensive benefits package, please visit our website.
Additional Details:
This post requires a satisfactory Disclosure and Barring Service check.
A full driving license and access to your own vehicle are necessary.
Application Process:
To apply, please submit a full CV and completed application form. Ensure your application includes a detailed supporting statement with examples that relate to the key criteria listed in the job description, as this will guide our shortlisting process.
For an informal discussion about the role, please contact Paula Waterman, Extra Care Team Manager, at (phone number removed).
Important Notes:
Previous applicants need not apply.
We will begin shortlisting and inviting candidates to interview as applications are submitted.
Join us at West Kent and be part of a dedicated team that places residents at the heart of everything we do. We look forward to your application