Exciting Opportunity: Residential Lettings Manager in Sutton and Surrounding Areas!
Join a dynamic team at a leading independent estate agency and advance your career! We're seeking an experienced residential lettings manager passionate about excellence to lead a lettings department. If you're a proactive leader with a knack for building strong client relationships and driving business growth, we want to hear from you! Enjoy a competitive salary, a supportive work environment, and the chance to make a real impact in Sutton and beyond. Apply now and be part of our success story!
Job Title: Residential Lettings Manager – Sutton and Surrounding Areas
Reports to: Company Directors
Job Overview
Join a dynamic team at a leading independent estate agency in Sutton and the surrounding areas. As a Residential Lettings Manager, you will lead the lettings department, ensuring efficient operations, compliance, and exceptional service to landlords and tenants.
Responsibilities
Team Leadership: Manage and motivate the lettings team, providing training and support to ensure high performance.
Client Relations: Build and maintain strong relationships with landlords, tenants, and the community.
Property Listings: Oversee the marketing and listing of properties, ensuring maximum exposure and effectiveness.
Viewings Coordination: Schedule and conduct property viewings, providing excellent service to prospective tenants.
Compliance: Ensure all properties and lettings practices comply with current industry legislation and standards.
Marketing Strategies: Develop and implement effective marketing strategies to attract new landlords and tenants.
Dispute Resolution: Handle disputes between landlords and tenants professionally, ensuring swift resolution.
Reporting: Prepare and present regular reports on lettings performance and market trends to company directors.
Networking: Attend relevant networking events to promote the company and build industry connections.
Customer Service: Ensure high customer service throughout the lettings process.
System Management: Utilise and manage the company’s lettings software and databases effectively.
Business Development: Identify and pursue new business opportunities to expand the company’s lettings portfolio.
Training & Development: Provide ongoing training and development for the lettings team to enhance their skills and knowledge. Requirements
Experience: Minimum of 2 years' experience in residential lettings management.
Leadership Skills: Proven ability to manage and lead a team effectively.
Industry Knowledge: Strong understanding of the lettings market and current legislation.
Communication Skills: Excellent verbal and written communication skills.
Organizational Skills: Strong organisational skills with the ability to manage multiple tasks simultaneously.
Customer Focus: A commitment to delivering exceptional customer service.
Problem-solving skills: Ability to handle and resolve conflicts and issues effectively.
Technical Proficiency: Proficient in lettings software and Microsoft Office Suite.
Marketing Acumen: Experience in developing and implementing marketing strategies.
Attention to Detail: High attention to detail ensures accuracy in all lettings management aspects.
Flexibility: Ability to adapt to changing market conditions and company needs.
Networking Skills: Strong networking skills to build and maintain industry contacts. Location
Covers: Sutton and the surrounding areas Compensation
Salary: Competitive salary based on experience, with potential for bonuses. This job description outlines the key responsibilities and requirements for the Residential Lettings Manager position. It is not exhaustive and may be subject to changes and other duties as required by the company