A leading financial services organisation is currently searching for Business Analyst with experience in investment and pension change on a 6 month contract basis.
The day rate will be £550 Umbrella per day, with their working policy being three days in their Glasgow office.
A leading provider of investment and pension solutions are seeking a skilled Business Analyst to join their dynamic team to support a critical project focused on optimizing our mailing process in anticipation of upcoming changes impacting their clients.
Job Summary:
The Business Analyst will play a pivotal role in conducting an end-to-end analysis of our current mailing processes. The successful candidate will be responsible for identifying inefficiencies, recommending improvements, and ensuring that changes are effectively implemented to enhance our client communications. This role requires a keen eye for detail, strong analytical skills, and the ability to work collaboratively with various stakeholders.
Key Responsibilities:
Process Analysis:
Conduct a comprehensive analysis of the current mailing processes, including workflows, technologies, and resource allocation.
Identify bottlenecks, inefficiencies, and potential areas for improvement.
Map out end-to-end mailing processes and document findings.
Stakeholder Engagement:
Collaborate with internal teams, including Operations, IT, Marketing, and Customer Service, to gather requirements and insights.
Facilitate workshops and meetings to understand the needs and expectations of different stakeholders.
Requirements Gathering and Documentation:
Elicit, analyze, and document business requirements for the mailing process changes.
Create clear and concise process documentation, including process flows, use cases, and business requirements documents.
Solution Design and Recommendations:
Develop and present recommendations for process improvements and technological enhancements.
Assist in the design and implementation of new processes and systems to optimize mailing efficiency and accuracy.
Ensure that proposed solutions align with regulatory requirements and company policies.
Project Management Support:
Assist in the development and execution of project plans, timelines, and milestones.
Monitor progress and provide regular updates to project stakeholders.
Identify risks and issues and propose mitigation strategies.
Testing and Validation:
Coordinate and support user acceptance testing (UAT) to ensure that changes meet business requirements.
Validate that process improvements deliver the expected outcomes and benefits.
Training and Support:
Develop training materials and provide training sessions to relevant teams on new processes and systems.
Offer ongoing support and troubleshooting during the implementation phase.Qualifications:
Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
Proven experience as a Business Analyst, preferably within the financial services or investment and pension industry.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in process mapping and documentation tools.
Knowledge of mailing processes and related technologies is a plus.
Ability to work independently and as part of a team.
Detail-oriented with a focus on delivering high-quality results.
If you are interested, please apply with an up to date CV or your Linkedin, and I will reach out if your profile matches the client requirements.
Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.
To find out more about Huxley, please visit
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC(phone number removed) England and Wales