Job: Account Manager - IT Services - MSP
Location: Cambridge - Hybrid working available Salary: £30,000 - £35,000
New opportunity for an Account Manager with a background supporting IT Service Providers (MSP) or for an experienced IT Professional looking to make a move into a more customer focused role. This role will be focused on managing a portfolio of existing customers and identifying opportunities to improve their support.
Main duties of the role:
- Managing Portfolio of existing customers
- Tracking and reporting on Licensing and Subscription contracts
- Identifying shortfalls or weaknesses in existing model
- Assisting with Cross Sell / Up sell opportunities
-
Ensuring Customer Success and Satisfaction
Experience required:
-
3 + years in an IT Services / MSP environment, either in a customer facing technical role, or in an Account Management role.
For more information please apply ASAP with an up to date CV