Due to continued growth and success, my client is looking to hire an experienced IT support engineer. As IT support engineer you will have the opportunity to use your initiative, problem solve, challenge the status quo, work with autonomy and come up with new ideas. You will offer level 3 support on all IT activities from PC hardware and workstations, through to data management, security, networking, infrastructure and facilities.
This role would suit an IT Support Engineer who has worked in a smaller business environment and as such, can turn their hand to a variety of tasks and understand the needs and implications for the end user.
Required: IT Support Engineer
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The company requires a proven IT support engineer with experience of working with Azure networking, Azure Fileshares/Filesync, cloud PC, cloud servers etc
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Experience of maintaining robust IT processes, procedures and network switch installations
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Able to effectively coordinate and support everyday IT issues and needs either directly or within the team function ensuring tickets are correctly allocated and resolved
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Support the IT manager with implementing and leading a wide range of IT systems and projects
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An eagerness to lead, coach or mentor a small team would be advantageous as there are excellent career development opportunities on offer
As a Level 3 IT support engineer, you will help to implement new systems and service migrations, lead computer systems and software upgrades, maintain computer networks, communications systems, connectivity and security and collaborate with external vendors for software, hardware and services.
Required Skills / Experience: IT Support Engineer
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Degree or equivalent in Information Technology, Computer Science, Information Systems (or a related field), or equivalent experience
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Excellent experience with Azure network tools and strong knowledge of Microsoft best practices.
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Certified Microsoft user would be ideal – Cisco, Watchguard etc also considered
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Excellent problem solving and outside the box thinking with the ability to fault find and use initiative coupled with excellent communication skills
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Able to integrate robust IT processes, procedures, architecture and infrastructure
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Excellent working knowledge of computer systems, security, network and systems administration, data storage systems and phone systems
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Exceptional organisational and communication skills are required together with proven project leading
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Able to oversee information security and maintain network and user security through hardware or software installation capabilities
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Self-motivated and able to work under own autonomy or as part of a team
Location: Commutable from Leamington Spa, Coventry, Birmingham, Stratford-upon-Avon Banbury, Daventry and Redditch etc.
The company offers flexible working hours coupled with a fun and supportive culture of likeminded, driven individuals. They are expanding rapidly so this is a very exciting time to join them and be a part of the journey